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Director for Administration, Head of Human Resource Office

Tea Trahov

The main processes

Processes
Projects
Risks

Accounting services

Administration and document management

Building and facilities maintenance services and management

Crisis management

Data protection and information security management

Human Resources Management

Legal Affairs Management

Management and representation

Marketing and communication management and support services

Procurement services

Real Estate Management

Security service and preservation of property

RAK 18 Development of employer brand development principles

RAK 50 Establishing support passports and service level standards (Completed)

RAK 81 Further development of the Study Programme Test

RAK 17 Gender integration analysis

RAK 22 Implementation of the IT development process and user experience sharing (completed)

RAK 66 Increasing reputation and visibility in Estonia and internationally. Project No 5- Increasing the website traffic via Google (Completed)

RAK 62 Increasing reputation and visibility in Estonia and internationally. Project No 1 – involving a network of external writers (Completed)

RAK 64 Increasing reputation and visibility in Estonia and internationally. Project No 3- additional formats for content collaboration with the media (Completed)

RAK 65 Increasing reputation and visibility in Estonia and internationally. Project No 4 – photo and video production capability (Completed)

RAK 51 Improving the availability and satisfaction with support services (Completed)

RAK 19 Increasing employee commitment (completed)

RAK 87 Marketing and Coordination Program for the Next Generation

RAK 20 Preparation of a long-term IT action plan (completed/cancelled)

RAK 40 Renewed academic career organization (completed)

RAK 28 Reviewing and streamlining of general legislation

RAK 56 The concept of real estate management and development

RAK 74 Upgrading and modernizing IT infrastructures

RAK 52 User-centered financial management services ( ALPHA sync) (completed)

RAK 72 Year-end/ Year-begin Warm Image Campaign to support 2023/2024 Admission (completed)

Risk 13Limited opportunities to recruit and keep top professionals in the field at the university will affect the competitiveness of the university in the long term.

Risk 14Uncertainty of the exit of these professors whose performance has decreased from the tenure system will damage the reputation of the academic career and professors’ dignity.

Risk 19Inadequate crisis preparedness (e.g., for a school shooting, a bomb attack, etc.) has an immediate impact on people's lives, including the scenario and awareness for a quick response (information flows from the bottom up) and the inability to quickly reorient to a crisis situation can endanger students’ and employees’ lives.

Risk 25Constant underfunding of university premises will not allow for the sustainable development of university campus and other property.

Risk 27The risk of employee burnout due to the changes in the work environment and the increase in conflict situations will lead to disruptions in work organization, deterioration of the work environment, and a decrease in performance.

Risk 28Unequal treatment among the university members can lead to deterioration of the internal environment, individuals’ mental health disorders and greatly damage the reputational of the university.

Risk 29Ignoring occupational safety regulations leads to accidents that have serious consequences and can cause significant loss of employees' work ability and damage the reputation of the university.

Regulations

Rectorate Strategy Office is responsible for the SMART environment:

margus.puua@taltech.ee

Tallinn University of Technology